Privacy Policy

Your privacy is important to us. This policy explains how Structure Building Works collects, uses, and protects your personal information.

Last updated: July 5, 2025

Disclaimer: This privacy policy is currently under review and may not reflect the latest legal requirements. It has been prepared for informational purposes only and does not constitute legal advice. For authoritative guidance, please consult a qualified legal professional. Structure Building Works (SBW) does not accept liability for any inaccuracies or omissions in this document.

Our Commitment to Your Privacy

At STR & DRA LTD., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

By using our services or providing us with your personal information, you consent to the collection and use of information in accordance with this policy.

1Information We Collect

  • Personal Information: When you contact us or request our services, we may collect personal information such as your name, email address, phone number, and business details.
  • Project Information: Details about your construction projects, property information, and specific requirements you share with us.
  • Communication Records: Records of our communications with you, including emails, phone calls, and meeting notes.
  • Website Usage: Information about how you use our website, including IP addresses, browser information, and pages visited.

2How We Use Your Information

  • Service Delivery: To provide construction services, project estimates, and consultations as requested.
  • Communication: To respond to your inquiries, provide updates on projects, and maintain business relationships.
  • Business Operations: To manage our business operations, including scheduling, project planning, and quality assurance.
  • Legal Compliance: To comply with applicable laws, regulations, and industry standards.
  • Website Improvement: To analyze website usage and improve our online services and user experience.

3Information Sharing

  • We do not sell, trade, or rent your personal information to third parties.
  • Service Providers: We may share information with trusted contractors, suppliers, and professional service providers who assist in delivering our services.
  • Legal Requirements: We may disclose information when required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Consent: We may share information with your explicit consent for specific purposes.

4Data Security

  • We implement appropriate technical and organizational security measures to protect your personal information.
  • Access controls and authentication procedures limit access to your information to authorized personnel only.
  • Regular security assessments and updates help maintain the integrity of our data protection systems.
  • Employee training ensures our team understands and follows proper data handling procedures.
  • While we strive to protect your information, no method of transmission over the internet is 100% secure.

5Data Retention

  • Project Records: We retain project-related information for the duration of the project and for a reasonable period afterward for warranty and legal purposes.
  • Communication Records: Business communications are typically retained for 7 years in accordance with industry standards.
  • Website Data: Website usage data is generally retained for analytical purposes for up to 2 years.
  • Legal Requirements: Some information may be retained longer to comply with legal, regulatory, or contractual obligations.
  • Upon request and where legally permissible, we will delete or anonymize your personal information.

6Your Rights

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request correction of any inaccurate or incomplete personal information.
  • Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.
  • Portability: You may request a copy of your personal information in a structured, machine-readable format.
  • Objection: You may object to certain types of processing of your personal information.
  • Withdrawal: You may withdraw consent for processing where we rely on consent as the legal basis.

7Cookies and Tracking

  • Our website uses cookies to improve functionality and user experience.
  • Essential cookies are necessary for basic website operation and cannot be disabled.
  • Analytics cookies help us understand how visitors use our website to improve our services.
  • You can control cookie settings through your browser preferences.
  • Disabling certain cookies may affect website functionality and your user experience.

8Third-Party Services

  • Our website may contain links to third-party websites or services.
  • We are not responsible for the privacy practices of third-party websites.
  • We encourage you to review the privacy policies of any third-party services you use.
  • Third-party service providers we work with are contractually required to protect your information.
  • We conduct due diligence on third-party providers to ensure appropriate data protection standards.

9Updates to This Policy

  • We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
  • Material changes will be communicated through our website or direct communication.
  • The 'Last Updated' date at the top of this policy indicates when it was most recently revised.
  • Continued use of our services after policy updates constitutes acceptance of the revised terms.
  • We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About This Policy?

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your information is handled, please don't hesitate to contact us.

Email: Office@str-dra.co.uk

Phone: +447760902486

Address: London, UK